On the Go mobile app is Thermo Fisher’s first-ever mobile commerce solution designed to enable science on the go for its users in India. Empowered by data science, the app is designed to deliver an easy user experience. In addition, based on the user’s behavior patterns, industry selection, and workflows of interest, the app offers personalized recommendations on content, products, and promotions that are tailored to user’s area of interest.
Thermo Fisher Scientific has been deeply involved in understanding the evolving needs and challenges of its customers. The introduction of the On the Go mobile app takes it closer to empowering users with access to a simplified platform to stay up to date on scientific advances. The applications make it easy to find products and get product recommendations from Thermo Fisher Scientific’s extensive catalogs by navigating through more than 100 workflows across biotech, pharma, healthcare, food, forensics, industrial, and applied sciences industries.
“Thermo Fisher Scientific – On the Go mobile app is another important step forward to significantly differentiate our customer experience by making the engagement more personalized. The app offers access to our rich library of knowledge pieces as well as browse through our wide range of workflows and products all at one place. It is a testament of Thermo Fisher’s proactive and sustained efforts to create more value for our customers,” said Amit Chopra, managing director, India, and South Asia, Thermo Fisher Scientific.
Based on Progressive Web Application technology, the app is easily accessible even in poor network areas and is adaptable to diverse browsers. The intuitive app also enables support via a 24×7 virtual assistant made possible by an AI-driven chatbot.
To experience the new Thermo Fisher Scientific – On the Go app- click here
Thermo Fisher Scientific is an enterprise in serving science, with annual revenue of approximately $35 billion. Its mission is to enable its customers to make the world healthier, cleaner and safer. Whether its customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies, or increasing productivity in their laboratories, it is there to support them. Its global team of more than 90,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, and Patheon.